NBN No Shows

janetlorraine5
Level 2
Third time NBN Tech has not shown up - no internet two weeks tomorrow but still debited my account 🤷‍♀️
1 REPLY 1
Shane
Moderator

Hi @janetlorraine5,

 

Welcome to the community!

 

Thanks for raising this to us, we're sad to know that you're having no connection for 2 weeks now. We'd like to take this opportunity to turn around your experience and get to the bottom of this. 

 

To better understand the situation, please shoot me a private message with your account details (Username/Customer ID) together with the address on file.

 

How do I private message (PM) in the community

 

Regards,

 

Third time NBN Tech has not shown up - no internet two weeks tomorrow but still debited my account 🤷‍♀️