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NBN No connection FTTC

wordupgz
Level 3
flashing red light on NBN device, have called support, and they said they'd raise an NBN ticket. Both TPG and NBN status pages show no issues at my address.
Well there are issues and should share that for other customers awareness.
Was told I'd be called by a tech.
Nothing so far at least 3 hours now.
Can't work from home, and have a disabled son, who's only ability is internet/YouTube, and it's school holiday! Great.

5 REPLIES 5
BasilDV
Moderator

Hi @wordupgz

 

We'd like to have a better understanding of the situation and see where we can chase your case.

 

Shoot me a PM with your account details.

 

BasilDV

wordupgz
Level 3
Hi Basil, I DM U a while back. Any luck with my ticket? Updates?
Thanks
BasilDV
Moderator

Hi @wordupgz

 

I've responded to your DM and currently waiting for your reply for us to provide any information.

 

BasilDV

wordupgz
Level 3
Where is the DM? Nothing here!
BasilDV
Moderator

Resending the DM @wordupgz.