I keep getting NBN FTTN upgrade flyers, and I believe I have already "registered" with TPG. But have heard nothing for months now.   Is TPG participating or not? Pretty simple question.   Stop stringing customers along.   Any useful information would be appreciated. ... View more

flashing red light on NBN device, have called support, and they said they'd raise an NBN ticket. Both TPG and NBN status pages show no issues at my address. Well there are issues and should share that for other customers awareness. Was told I'd be called by a tech. Nothing so far at least 3 hours now. Can't work from home, and have a disabled son, who's only ability is internet/YouTube, and it's school holiday! Great. ... View more

Just had NBN installed after 8 long horrible months at the house we moved into, suffering through horrible ADSL dropouts and speed fluctuations and resets and reboots....   Now, the exact same home network is barely alive. The "new" modem is weaker, even set at full strength, than the previous and the wifi extender, can barely "see" it, whereas it had no issue "seeing" the Huawei previously.   It's not a big home and it's ridiculous the "latest" tech can't even provide a basic service.   Is there other hardware you could provide especially to those who opted for higher speed plans at higher prices? ... View more

This is driving the entire family mad. The Telstra tech on install indicated issues with the install, and had to go back to depot for parts, to get line into house from poles opposite. Although I was given the "speed test" link by your tech support, it's not the speed at issue, it's the completely unreliable connections, and quality of the service. Can someone please assist?? ... View more