NBN Outage in Templestowe?

[kangcaiji53]

Hi TPG, 

I have been having issues with no NBN connectivity since Thursday 27th August after the big storms in Victoria.

Can you please check my account? I was hoping this would fix itself but it is now Sunday and I still have no internet.

Thanks.

Kangcai

[Riezl]

Hi @kangcaiji53 , we apologise for the inconvenience this issue is causing you.

Please send us a private message with your  TPG customer ID, username and complete address so we can pull up the account and help get to the bottom of this.

To send a PM, please refer to this link: How do I private message (PM) in the community