Get online support
Hi TPG,
I have been having issues with no NBN connectivity since Thursday 27th August after the big storms in Victoria.
Can you please check my account? I was hoping this would fix itself but it is now Sunday and I still have no internet.
Thanks.
Kangcai
Hi @kangcaiji53 , we apologise for the inconvenience this issue is causing you.
Please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and help get to the bottom of this.
To send a PM, please refer to this link: How do I private message (PM) in the community