NBN Service Down for more than 10 days

[ankitvarshney]

NBN services are down from the last 10 days. There was also an NBN maintenance today so I kept my patience however still no resolution...Its a common issue for the entire 5 Rawson Road. Our service provider is TPG. This is reported under TPG Ticket xxxxxxx.

I need a resolution to this asap?

[BasilDV]

Hi @ankitvarshney

We reviewed your case and understand that this has been identified as a known network issue within the NBN network.

The NBN Co is still investigating the issue and no ETA is provided.

We'll chase this with our Engineers and have someone to contact you to discuss further updates with your case.

BasilDV