Initial test result shows a passing speed on the line also a minimal dropouts on your service.
I would like to arrange a call from one of our Technicians for further tests and investigation.
Kindly PM me your best contact number and preferred time today.
Thank you, but I called tech support this morning and they resolved the issue with me. It needed a reset at TPG end. It is now working fine and at normal speeds
Yaaaaaaaaaaaaayyy! I am glad to know that. I will take note of this.
Let me know should you require further assistance.
Have a great day!