TPG Community

Get online support

NBN Ultrafast Plan

Greg_121
Level 3

It’s not often you get an unexpected thing for free that’s actually worth something. TPG changing my internet plan for free to the nbn™ Home Ultrafast plan for six months is really a big something.

 

I have had it for a little while now and wow, it’s absolutely fantastic. Thank you, thank you TPG.

 

Unfortunately I will return to my previous NBN100 Plan after six months and I don’t need to do anything.

 

Except stock up on tissues for when the crying starts (and it will).

 

However, for now, lots and lots of Kudos to TPG.

3 REPLIES 3
needforsuv
Level 3

How'd you score that?!

I was sidegraded from 100/40 to 250/25 (upload is important to me) and am still waiting for them to revert the change after contacting them.

Obviously, if they bumped me from 100/40 to 1000/50 (like superloop is doing as an opt-in for some of their existing customers), I wouldn't be complaining at all.

Greg_121
Level 3

Hi @needforsuv ,

 

I have an NBN FTTP connection. I believe only FTTP and some NBN HFC connections are capable of the higher speeds.

 

Greg_121

Ahra_G
Moderator

Hi @needforsuv

 

A member of our Technical Team has tried contacting you regarding your request to remove the Free Speed Boost. 

 

I'll have them to contact you again tonight for further assistance. 

 

 

Regards,

Ahra_G