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NBN Upload speed suddenly way down

brang1
Level 2

Suddenly in the last week our upload speeds have gone from 20mb to virtually nothing sometimes and 6 or 7 at best ? this only started last week- have re-started modem router  etc several times but no better

1 REPLY 1
BasilDV
Moderator

Hi @brang1

 

Thanks for raising this with us and we apologise for the inconvenience.

 

We tried to search for your account using your community details to no avail.

Please send me a PM with your TPG username or customer ID number to assist you accordingly.

 

You may also check the troubleshooting steps here: Slow speed issue

 

BasilDV