Email account

camact
Level 2

Hi, I am moving house and after many years with TPG will need to cancel my broadband connection (I am not under contract). The person I am moving in with already has broadband with a different ISP (unfortunately).  I receive a lot of mail at my TPG mail account. Is there a way I can retain my postoffice for a certain period at a reduced cost?

3 REPLIES 3
BasilDV
Moderator

Hi @camact

 

Welcome to the Community!

 

We regret to read that you need to terminate your service with us.

In order to keep the Email account, you may need to convert it to an IMAP email account.

Refer to this link for more information: IMAP Account

 

BasilDV

david64
Level 11

Hi @BasilDV . I understand the difference between IMAP (2GB size, permanent duration) and POP3 (40MB size, 45 days). Why does this user need to change to $40 IMAP rather than stay on $27.50 POP3?

BasilDV
Moderator

Thank you for pointing that out @david64.

 

That is my bad as I was not able to provide the POP3 option.

 

@camact, my apologies. Here is another option that you may check. (https://www.tpg.com.au/products_services/pop3.php)

 

BasilDV