NBN and phone line not working

[Grunter]

Hi there,

My NBN and Home phone are both not working.

I have checked that the service is active in my area by checking the NBN status page then you pointed me to, then I turned off my modem for >30 seconds then turned it back on. Still no internet or phone.

Please help as I have to work on Tuesday.

Thanks

Grant

[BryanR]

Hi@Grunter,

Let me have a look at this for you.

Regards

Bryan

[BryanR]

Hi@Grunter,

If you still need assistance.

Please PM me your TPG username, CID or mobile phone number so I can look at your service.    

Thanks

Regards

Bryan