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NBN and phone line not working

Level 1b

Hi there,

My NBN and Home phone are both not working.

 

I have checked that the service is active in my area by checking the NBN status page then you pointed me to, then I turned off my modem for >30 seconds then turned it back on. Still no internet or phone.

 

Please help as I have to work on Tuesday.

 

Thanks

Grant

2 REPLIES 2
Moderator

Hi@Grunter,

Let me have a look at this for you.

 

Regards

 

Bryan

 

 

 

 

 

 
Moderator

Hi@Grunter,

 

If you still need assistance.

Please PM me your TPG username, CID or mobile phone number so I can look at your service.    

 

Thanks

Regards

Bryan