Wifi is not working

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Level 1
My nbn wifi is not working today
In shell cove, nsw
Can you help?
2 REPLIES 2
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Moderator

Hi@amrelrakaiby ,

 

Let me look at this for you.

 

Regards

 

Bryan

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Moderator

Hi@amrelrakaiby ,

 

We have tested the service and the NBN FTTN service is connected to your  modem presently.

 

Please can you check the WiFi LEDS are green/flashing green on the modem, if not on the top of the modem is a WiFi button (turns off & on the WiFi) press down for 2 secs then see if the WiFi LEDS turn green.

 

Regards

 

Bryan