NBN box connection light ticking

[ahukamo]

my area recieved an internet outage on thursday (9/11/23 DD/MM/YY) and the NBN connection light was flickering red and it was making a ticking noise. Even if I tried to reset it and unplug everything (except the power), it still flickered.

[BasilDV]

Hi @ahukamo 

We'd like to check on what happened with your service and see how can we help.

Please send us a private message with your account details.

BasilDV