Get online support
After the storm in Melbourne on Tuesday night (7-Nov) we have had no NBN connection.
We have turned the box off many times and tried to reset it, but we get a red flashing light and a clicking sound.
There is no NBN outage in our area (we checked the web page).
We initially thought this was due to the Optus outage - but now we are sure it is an issue from the storm.
Help !!!
Hi @vytas50
Since your service is not affected by an outage, then we'd like to check on what we can do to restore the service ASAP.
Please send us a private message with your account details.
BasilDV