NBN connection box is not working

[AJ126]

Hi my nbn connection box only the power light is on, the others are off. Can anyone help me?

[Anonymous]

We ran an initial test it shows that the service is connected and stable. Could you please try to reboot the modem/router for 3mins and let us know how it will go.

Hi my nbn connection box only the power light is on, the others are off. Can anyone help me? 

 

[6895614]

I just realised the amount had bounced back as I thought it was $79 owing but it is more. I have transferred more funds from my savings so please try the transaction again.
Thanks

[Anonymous]

Hi 6895614,

You can manually re-try payment online. Here is the step-by-step procedure.

Log into Your Account at www.tpg.com.au/account

2. Click Check Your Current Balance



3. Click Process Payment to retry the debit



Let us know how it will go.

 

I just realised the amount had bounced back as I thought it was $79 owing but it is more. I have transferred more funds from my savings so please try the transaction again. 
Thanks