I'm in Strathfield and connection died at about 10am. Tried the usual restarting router etc. and nothing works. TPG's outage website says there's an issue at Lidcombe that started at 9:58am so I'm guessing it's related. Is anyone else in areas near Lidcombe but not in Lidcombe and experiencing the same issue?
Hi @hoang1 , we apologise if you haven't received a call and we'd like to take a look at your account to better understand what happened. Please send us a private message with your TPG customer ID, username and complete address so we can pull up the account.
To send a PM, please refer to this link: How do I private message (PM) in the community