NBN cut outs

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Level 1c
No NBN
Our NBN is still switching off at times, hasn’t really worked this morning. Took a photo of modem lights, the only lights that are on are - power, 2.4G ,5G and WAN. I took the phone line out as you asked and had a look for corrosion but couldn’t see any.
1 REPLY 1
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Moderator

Hi @6819949 

 

Thanks for the update.

We've raised this with our Engineering team for further investigation and an assigned Engineer will be in touch with you via SMS or phone call within 24 to 48 hours as soon as an update becomes available.

 

We apologise for the inconvenience.

BasilDV