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Lost internet connection. DSL light is on, internet light is off on modem? Can you check the nbn connection? Thanks.
Hi @Emmaai,
Welcome to TPG Community!
We were able to locate your account using your community details and understand that you've reached our Tech team yesterday and was advised that the service was affected by an NBN network outage.
The service was restored last night and appears to be stable.
If you need further assistance, please let us know.
BasilDV