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NBN internet down after 8.00pm why?

Level 2

it's fine all day untill 8.00 pm. I can't play game online at all , Especially at night after 8pm, I could'nt do any basic web surf or watch videos on my laptop. Every time I start a game, the internet go down.  I've tried connecting and disconnecting different devices and seen if anything changes and it either gets worse or stays the same and it the same not thing change. my pc is connected with an ethernet cable still can not play.

P.s do not say because a lot of people using it at the same time or "area/suburb traffic slowing my connection",


Hi @Nickos


We'd like to look into your account and run some line test to identify the cause of the issue.

Shoot me a PM with your TPG username or customer ID number to assist you.