NBN is down

[enicolson]

My NBN is down in Jindalee, Brisbane 4074. Can you advise if there is a general outage in the area or help with the issue. No one is answering your technical help line.

[Mel_G · Accepted solution]

Hi @enicolson there is no reported outage in your area.

As I can see, you were able to speak with our technical support last night and your internet issue has been raised to NBN Co who will be dispatching a technician to investigate the cause of the issue.

You will be receiving a call or SMS today to provide you further details about this.