NBN is not working

[gloria]

Hi,
The internet at my house is completely not working from morning. I needed to away for work, and came back still net working. I called TPG last week for the same problem. It worked the next day. Looks like not working well recently...

[BasilDV]

Hi @gloria

Welcome to the Community!

If the service is not working, we advise customers to check if their service is affected by an outage before performing any troubleshooting.

Check it here:

• How to Check for NBN Network Outage

If your service is not affected by an outage, please send me a PM with your TPG username or customer ID number to assist you accordingly.

BasilDV