NBN is not working

Level 2
My NBN is not working since Sunday. What's going on? I received message informing outage in our area on Monday. Then after I have not got any update.

Hi @6249772,


Welcome to TPG Community!


We have located the account using your community details.


We can see that NBN Co. has identified a network fault affecting services in your area. There's no estimated time of restoration yet, but NBN technicians will do their best to rectify the issue as soon as possible.


You may check further details here: NBN Network Status


This community article may guide you as well: How to Check for NBN Network Outage


We apologise for the inconvenience.