Still slow internet

Level 1a

I am still not receiving what I am paying for.

My current plan is NBN Broadband Superfast (85Mbps)

I have currently got a speed of 5.7Mbps. May as well have ADSL

It would be great if TPG could fix this problem.


Hi @Ozedad, we can see that our Technical Team tried to contact you, but to no avail.


If you're still having issues, please PM us your best contact number and most convenient time to receive a call for troubleshooting tomorrow.


To send a PM, please refer to this link:How do I private message (PM) in the community

Level 1a

The best number is XXXXXXXXXX


Thanks Ozedad. We have arranged one of our technical specialists to contact you tomorrow between 11AM and 2PM NSW.