NBN keeps dropping out

[Peharris]

Hi,
Since our outage last Wednesday and Thursday our NBN has been extremely slow and keeps dropping out. I have reset the modem. Thanks

[BasilDV]

Hi @Peharris

Welcome to the Community!

We tried to search for your account to no avail.

In order to have a better understanding of the situation and test the line, please send me your TPG username or customer ID number via PM.

BasilDV

[Anonymous]

Hey @Peharris,

Just checking this thread, are you still having issues with the connection? If so please send us your account details so we can proceed with initial investigation.

Regards,

Hi,
Since our outage last Wednesday and Thursday our NBN has been extremely slow and keeps dropping out. I have reset the modem. Thanks