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NBN network not working

Level 1
NBN network is not working since 11 o’clock this morning. Please check and help thank you

Hi @ccyy0628 


Welcome to the Community!


If you are experiencing issues with your NBN service, we recommend to check if there's an NBN network outage in the area. We've created an article that will guide customers on How to Check for NBN Network Outage.


We tried to search for your account using your community details to no avail.


Please send me a PM with your TPG username or customer ID number to assist you accordingly.


How do I private message (PM) in the community?