NBN not stable and reconnecting

[cubiq4]

Hi,

I have a relatively new NBN connection and have noticed that during live video calls via skype the connection regularary drops.

Looking at the reuter logs (tpg provided Archer VR1600v), this is a patterns that occurs multiple times througout the day.  

It looks like the connection is dropping?

Please can my connection be checked please? My username is in the private notes of my profile, hopeuflly you can see that.

ID Time Type Level Log Content

177	2019-02-28 04:41:30	SYSTEM	Notice	LAN1 link up 100 mbps
178	2019-02-28 04:41:26	SYSTEM	Notice	LAN1 link down
179	2019-02-28 04:40:08	VOIP	Debug	account[0279009661(0)] registration ok
180	2019-02-28 04:40:08	VOIP	Debug	sip 0 register succeed
181	2019-02-28 04:40:08	VOIP	Debug	port -1 cx 0x0, evt/reason 5/19 buf 0x4485bc
182	2019-02-28 04:40:08	VOIP	Information	Register to server address 172.26.0.65:5060
183	2019-02-28 04:39:22	SYSTEM	Notice	LAN1 link up 100 mbps
184	2019-02-28 04:39:17	SYSTEM	Notice	LAN1 link down

[Will]

Hi @cubiq4

Your connection is actually showing stable on our end. Your modem has been connected to the server for a straight 12 days already.

Based on the logs you have provided, it seems to be pointing to LAN 1 port.

Are you having connection dropouts on all devices connected to the modem (WIFI and hardwired connections alike)?

If it's only happening on a device hardwired to LAN 1, can you try to connect the said device to LAN 2 and see how it goes?

Regards,