NBN outage at Bankstown

[juro1995]

What is going on? I have no internet connection for the past 3 days now.

I'm still checking NBN service status every few hours and it still shows " unplanned outage is affecting your area"

When can I expect for this to fixed? Or I would like compensation for this please

[Anonymous]

Hey,

We'd love to help check the status of the issue affecting the service and get to the bottom of this. Send us a Private Message with your account details (Username/Customer ID together with the address on file).

How do I private message (PM) in the community 

Regards,

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@juro1995 wrote:
What is going on? I have no internet connection for the past 3 days now.

I'm still checking NBN service status every few hours and it still shows " unplanned outage is affecting your area"

When can I expect for this to fixed? Or I would like compensation for this please

---

[Anonymous]

Hey, juro1995

Just checking should you require assistance if so please update this thread.
 

Cheers!

 

What is going on? I have no internet connection for the past 3 days now.

I'm still checking NBN service status every few hours and it still shows " unplanned outage is affecting your area"

When can I expect for this to fixed? Or I would like compensation for this please

[juro1995 · Accepted solution]

Sorry I forgot to update the thread.But the issue was resolved on the morning of the 17th.