NBN outage reconnect

Level 1
Hi
We are located in Sydney 2076 and has an outage last Saturday when the storm began. We have been sent three text messages saying that NBN has been restored. We have rebooted our modem several times and we still have no wifi
1 REPLY 1
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Moderator

Hi @Ajbyrne,

 

Welcome to TPG Community!

 

Please PM us your TPG customer ID, username and complete address so we can pull up the account and help get to the bottom of this.

 

To send a PM, please refer to this link: How do I private message (PM) in the community