Hi @alis0n ,
Our apologies for the inconvenience, service maintenance are usually scheduled during off peak time however, there are situations that an immediate maintenance is needed to ensure continued performance on the network.
While we will endeavour to make NBN Access services available to customers 24 hours a day, 7 days a week, NBN Access services are not fault free and we cannot guarantee uninterrupted service, or the speed, performance or quality of the service.
Regards,
@alis0n wrote:
NBN down again. Apparently until Friday. This is unacceptable. How am I supposed to work from home without internet connection?
