Hi @georgemak62 ,
We would love to help and get this sorted out, send us a Private Message with your account details (Username/Customer ID together with the address on file).
We also recommend to check if there's an outage.
Check our Service Status page for any known outages. If you're on NBN, we have created this article that can guide you on How to Check for NBN Network Outage
If there are no known outages in your area, you can proceed with the troubleshooting steps indicated on this link:
If you are using a WIFI connection, then you may check these links to improve your home network.
Let us know how it will go.
Cheers!
@georgemak62 wrote:
Is there an outage in Brisbane
Greenslopes
I’ve had no internet nbn for 2 days
