Hi we have been having problems with outages for the last few days, have not had issues for a long time, can i get someone to look into this please, seems to happen morning, mid afternoon and late evening
Hi @kryneo ,
If you like to use a new modem, you may refer to this Community page that can help when trying to set up a new modem for a FTTN service. https://community.tpg.com.au/t5/Modems-and-Devices/How-to-set-up-your-TP-Link-VR1600v-modem/m-p/709
Moreover, our technical team are willing to help and assist on your connection concern. Let us know your preferred time and number and we'll be in touch.