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NBN stuck at blinking ,no DSL connection

Mpat
Level 2
Hi,
I got NBN device just last week and it was working fine till today. Out of nowhere, internet connection stopped and NBN connector box is stuck at blinking blue connection light for hours now. Tried reconnecting NBN box, tried resetting, checked for outage. No results. Tried calling TPG support, waited for hour no one connected.
Please help resolve this issue asap.

Thanks
1 REPLY 1
Shane
Moderator

Hey, Mpat

Are you still having issues with the service? Let us get to the bottom of this, send us a Private Message with your account details (Username/Customer ID together with the address on file) to proceed with initial assessment.

 

How do I private message (PM) in the community


Regards,

 

 

Hi,
I got NBN device just last week and it was working fine till today. Out of nowhere, internet connection stopped and NBN connector box is stuck at blinking blue connection light for hours now. Tried reconnecting NBN box, tried resetting, checked for outage. No results. Tried calling TPG support, waited for hour no one connected.
Please help resolve this issue asap.

Thanks