NBN too slow at 4125 suburbs

[elordsonrock]

I just noticed since that the internet connection on 4125 suburbs is too slow.. What is wrong?

[Daisy_Dhen]

Welcome to TPG Community @elordsonrock!

Please shoot us a PM with your details and we'll help check what's happening with your service. 

How do I private message (PM) in the community
https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/m-p/4093#M45

Regards, 

Daisy_Dhen

[elordsonrock]

I just recently encounter too slow on my internet connection. What details you need? Before when I play online games my ling is around 160 to 190 but now its around 240.. Using my mobile phone also take time to load on web..

[BasilDV]

Hi @elordsonrock

We need your TPG account details for us to pull up the account and run some tests in order to find out if there's any fault that's causing this issue.

You may also try the following troubleshooting as signal interference may be causing it.

• Easy Steps to Improve Wi-Fi Connection In Your Home
• Wireless Channel on your modem - what is it and why should I change it?

BasilDV