NBN upgrade

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Level 1b
I had NBN50 and served 18 months on contract. I wanted to try nbn100 and upgraded to nbn100 through MY TPG app. But after submitting the upgrade, i got the email about upgrade to nbn broadband s bundle at $29.99.
What the bug is going on in the app. Sales team reply the chat in seconds and other support staff were always busy whenever i tried to chat.
1 REPLY 1
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Moderator

Hi @sumangmr 


Welcome to the community,

 

Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service?

 

Regards,

Karl