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NBN warm up

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Level 1

I recently connected to the NBN but every time I switch my computer on it takea about 15 minutes before I can get emails or on the net.

Anyone else had this problem?

1 REPLY 1
Moderator

Hi @gviccars46,

 

Welcome to the community!

 

I was able to locate your account using your community details. It is normal for a newly installed service for the modem/router to take time to get authenticated to our network.

 

Let me know should you require further assistance.

 

Cheers!