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NBN100 - Upgraded to NBN100 on Thursday in Brisbane. Service has NEVER reached anything over 48bps.

Madcowjd91
Level 2
Level 2
‎23-08-2020 06:22 PM

I upgraded my service on Thursday and have been monitoring network speed since then - at all times of day and night.  It has NEVER reached anything greater than 48 Mbps.  What was the point of upgrading if I'm only getting 6 Mbps improvement?  I'm still getting the timer circle when downloading or trying to stream.

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peter_k
Moderator Moderator
Moderator
‎24-08-2020 07:51 AM

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.  


Regards,
Peter

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