TPG Community

Get online support

NBN100 - Upgraded to NBN100 on Thursday in Brisbane. Service has NEVER reached anything over 48bps.

Highlighted
Level 2

I upgraded my service on Thursday and have been monitoring network speed since then - at all times of day and night.  It has NEVER reached anything greater than 48 Mbps.  What was the point of upgrading if I'm only getting 6 Mbps improvement?  I'm still getting the timer circle when downloading or trying to stream.

1 REPLY 1
Highlighted
Moderator

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.  


Regards,
Peter