Get online support
So I have had a TPG NBN100 FTTN account for a while now and I can never seem to get more than 2-3 Mbps upload speed, even though I should be on 20 Mbps. From other posts in this forum, I have seen that the router could be capping it, however, I have checked and it is not.
Is there any tests/software I can run, that may help identify if the problem is my pc/wifi/router? I also have not had them test the line, how do I do that?
Hi @DrWhispers ,
Let us help check what causes slow upload speed with the service. Could you post a screenshot of the speed test on this thread? Also, shoot us a PM with your details to proceed with the initial investigation.
Regards,
So I have had a TPG NBN100 FTTN account for a while now and I can never seem to get more than 2-3 Mbps upload speed, even though I should be on 20 Mbps. From other posts in this forum, I have seen that the router could be capping it, however, I have checked and it is not.
Is there any tests/software I can run, that may help identify if the problem is my pc/wifi/router? I also have not had them test the line, how do I do that?