NBN100 speed slow

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stephenkusz72
Level 2

Our NBN100 speeds have been getting slower.

The last week have been around 50mbps.

This morning we have one computer in the house running at only 25mbps and another at 40mbps.

Evening speeds are even worse.

We pay for 100 so should be getting upto 100mbps. Current speeds are unacceptable.

Please help us to get this sorted, not very happy at the moment.tpg-speed.PNG

1 ACCEPTED SOLUTION

Accepted Solutions
stephenkusz72
Level 2

The issue has been solved over the phone, private messaging here is far too slow to sort out issues.

View solution in original post

4 REPLIES 4
BasilDV
Moderator

Hi @stephenkusz72 

 

Did you test the speed via WiFI or Wired connection?

What troubleshooting have you tried so far?

 

Please send us a private message with your account details for further checking.

 

BasilDV

stephenkusz72
Level 2

Basil, I have messaged you

stephenkusz72
Level 2

The issue has been solved over the phone, private messaging here is far too slow to sort out issues.

BasilDV
Moderator

Glad that this has been resolved @stephenkusz72.

 

Let us know if you need further assisance.

 

Have a good day!