NBN50 Issue

[anwargalib03]

Recently upgraded my plan from adsl to NBN50. First couple of days speed was around 40Mbps. Now down to 2-4Mbps. Have sent several request to contact me to look into this issue but so far no one contacted. Please don’t take monthly charges if you can’t provide the service

[luisc]

Hi anwargalib03

My records shows that your service is running into specs. Is there any way you can perform the speedtest using a wired (ethernet cable).

Please advice

https://community.tpg.com.au/t5/Featured-Articles/Troubleshooting-a-Slow-Internet-Connection/ba-p/11...