No internet every weekend from last 4 weeks. We replaced the router but still no internet in any one of them. VR1600V & Archer 73. We are reunning online business from home. Hard to operate & loosing customers. Paying high cost for NBN Cable Broadband Unlimited Superfast & outage very often in Quakers Hill NSW 2763. If this continue we will be moving soon with IINET or Aussie or Telstra.
Checked NBN but it say " No nbn® network outage detected 5 COMMISSO CT QUAKERS HILL NSW 2763 Australia. If there is no nbn® network outage detected at your address but you are still experiencing an issue with your service, please contact your internet service provider as there may be a fault impacting your individual service."
We checked the account and detected massive dropouts with your service.
We'll raise this with our Engineering team for further investigation and someone will be in touch with you within 24 to 48 hours.