I have tried hard reset with same result. I also checked all admin settings but definitely no internet. All modem lights are on and stable, Internet light is green but flashing. Have NO internet at all.
Jayesh, I saw that there had been an outage 24 hours previously in North Geelong due to scheduled carrier work. This is in my area. Maybe that has prevented auto gentication?
There is sync and sync speed is also good in your case as well so that outage is not affecting your service. In modem configuration which encapsulation protocol in use,There are options PPoA and PPoE so make sure it is selected for PPoE. Sometimes that incorrect setting also preventing authentication. If you have spare modem then try with spare one as well.
It is already PPoE, and I also checked every settings last night against TPG published modem settings, and all correct. Modem has been set up for a year and working correctly.
There is no other modem so I can’t try with another one. Please raise a ticket for investigation. All signs are showing I have Internet, but no web pages or apps are loading on any devices. Unless the TPG traffic here is just so congested that no-one can get through with everyone working from home (Covid).
