NO NBN AND PHONE

[minhn18]

The NBN connection and PHONE connection for 10 days, only power light of NBN box . i Check the status service, TPG book for Techn however the Techn not turn up. Can you help check what happened please?

[Ahra_G]

Hi @minhn18, 

Welcome to Community! 

With the account I've managed to pull up using your Community details, a tech attended to the fault today and I have detected that the internet is now working! 

Should you still require assistance, you may directly reply to the SMS sent by our Engineering team or let us know here.

Thanks!