Can I please get a service update for 2093. NBN site says no service issues but the downstream light is blinking. I've tried the power reset option. Service was working fine yesterday night at 9:30pm so outage occurred some time overnight.
Thanks in advance.
We apologise for the inconvenience of not having the service working.
I have since raised the issue to our Engineering team for assessment and to investigate what's causing the issue.
Kindly await updates within the next 24hrs.
The assigned Engineer has successfully booked an appointment for you tomorrow, 13 February 2020 between 8AM - 12PM.
Should you have further queries, you may directly reply to the SMS sent by our Engineering team or let us know here.