nbn Outage 2093

[clontarf]

Can I please get a service update for 2093. NBN site says no service issues but the downstream light is blinking. I've tried the power reset option. Service was working fine yesterday night at 9:30pm so outage occurred some time overnight. 

Thanks in advance. 

[Ahra_G]

Hi @clontarf, 

We apologise for the inconvenience of not having the service working. 

I have since raised the issue to our Engineering team for assessment and to investigate what's causing the issue. 

Kindly await updates within the next 24hrs. 

-Ahra_G

[Ahra_G]

Hi @clontarf, 

The assigned Engineer has successfully booked an appointment for you tomorrow, 13 February 2020 between 8AM - 12PM. 

Should you have further queries, you may directly reply to the SMS sent by our Engineering team or let us know here.

Thanks!