Nbn Outage

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Level 1
In the Scarborough Qld area. About an hour ago we had a full power outage and since then no NBN. On a HFC connection. The Arris network termination unit constantly rebooting. Internal wifi network is fine. Anybody else having similar problems?
2 REPLIES 2
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Moderator

Hi @Greensteam

 

Welcome to the Community!

 

Using your community info, I was able to locate your account. From what I can tell, your service is working at this stage. Your NBN box and the modem have been up and stable for 24 hours already.

 

If you're still having difficulty with the internet, please let us know.

 

Regards,

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Level 1a