Nbn box stuck on red flashing light/clicking noise

[Wsantana89]

Right after a lightning storm the nbn box started to make a clicking sound and a red light is flashing! No internet connection. does anyone knows how to fix this or will I need a technician support? Thanks

[BasilDV]

Hi @Wsantana89 

We are keen to check the line and sort things out for you.

Just send us a private message with your account details for us to test the line.

BasilDV