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Hi @Tell,
Welcome to TPG Community!
We have located the account using your community details. We have raised your concern to our Technical Team and one of our senior technical specialists will contact you within the day for assistance.
Let us know should you have a preferred contact number and time. Thank you.
Hi @Tell, we have checked the status of your connection and it shows up and running for more than 2 hours now. If you will encounter any issues, please let us know so we can investigate further. Thank you.