Hi @Matty689,
Welcome to the community!
Thanks for raising this to us, we're able to locate the account using your given details and we've seen that there is a possible account issue affecting the outgoing calls of the home phone service. Please shoot me a private message with your best contact number and preferred time together with the verified address on file. We'll have one of our Account Specialists contact you.
How do I private message (PM) in the community
Regards,
I have nbn 100 & the phone line won’t connect at all, I’ve tried the ports it recommendeds but nothing at all, could you guys possibly look at sorting this out please
