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Thanks for raising this to us, we're able to locate the account using your given details and we've seen that there is a possible account issue affecting the outgoing calls of the home phone service. Please shoot me a private message with your best contact number and preferred time together with the verified address on file. We'll have one of our Account Specialists contact you.
I have nbn 100 & the phone line won’t connect at all, I’ve tried the ports it recommendeds but nothing at all, could you guys possibly look at sorting this out please