New modem registration

[Natalie7]

I have received a new modem and need to set it up

[BasilDV]

Hi @Natalie7

If the new modem came from TPG, then we've created an article that will guide customers on how to set it up.

• How to set up your TP-Link VR1600v modem
• How to set up TP-LINK C1200 modem for Windows 10
• How to set up your TP-Link TD-W9970 modem for ADSL2+

For a third party modem, just make sure that the general settings are correct. (https://www.tpg.com.au/support/nbn_setup , https://www.tpg.com.au/support/generalsetting.php)

Feel free to search Community for help with your issue, or contact us and we'd be glad to assist you.

BasilDV